Springhill Winery and B&B Policies
Terms and Conditions:
Rates are based on Double Occupancy: For additional Guests, add $50/person/night - which is agreeable and with advance notice to Innkeepers
Children may be accommodated with advance notice. A $20/child fee applies.
No pets are allowed.
Smoking: NO SMOKING is allowed INSIDE, smoking allowed OUTSIDE only. A minimum $250 fee will be charged should there be any damages or lingering smoke because of a Guest smoking inside.
Accepted Payment Methods: Cash, Debit Cards, Discover, MasterCard, Visa, Amex, Personal Checks (subject to a $30 return check fee), Traveler's Checks, and Gift Certificates.
Deposit Required: 50% of the rental (minimum 1-night charge) is due by cash, check, money order, traveler's check, or credit/debit card when your reservation is made. The balance is due upon arrival of your stay. You are responsible for the entire amount of your rental agreement. All payments are guaranteed by a valid Credit or Debit Card.
Rates & Taxes: Subject to a 6% State Sales Tax, 1% Transient Room Tax, and 3% Tourism Tax. Prices may vary from other website quotes not updated and from quotes involving holidays or festival weekends. State sales tax is based on total of room charge(s) plus local taxes.
Early Departures: Should you need to depart prior to your reservation end-date you will be expected to fulfill your reservation commitment.
Check-In/Check-Out Time: Check-In is between 2:00 pm-6:00 pm EST and Check-Out is by 11:00 am. Early arrivals may choose to enjoy time and wine tasting in our winery located behind the bed & breakfast. Please no early drop-off of bags or in-room items. Late Arrivals after 6:00 pm require advance notification and Key Arrangements to be provided.
Cancellation Policy: Should you cancel outside of 14 days prior to arrival, your deposit will be refunded, less a $25/room/night Administration/Re-booking Fee. Should you cancel 14 days or less from your scheduled arrival date (30 days for groups involving more than 1 guest room and Premium Seasonal Events), your entire deposit will be forfeited unless the room is re-booked. Upon our ability to re-book your room(s), your deposit will then be refunded less the $25/room/night.
Administration/Re-booking Fee: Cancellations within 7 days require the full reservation value to be charged to the credit card provided at the time of making the reservation. ANY and ALL rescheduled reservations will require the full financial responsibility of the Guest (100% obligation for payment, regardless of the advance notice for cancellation or further rescheduling of dates.)
Trip Cancellation Plan AVAILABLE - request when making a reservation: If you need to cancel up to 12 pm EST the day of your arrival, you get a FULL REFUND of your DEPOSIT less a $25 Administration Fee. The cost of the plan is only 15% of your reserved room rate. Pre-payment of the full value of your reservation is required in advance for this plan using a Credit or Debit Card.
Any damages, stolen items, or broken items occurring during the stay will be the full financial responsibility of the Guest. This includes the responsibility of everyone in the Guest Party. Any special clean-up resulting in damages caused by the Guest will be charged to the credit card provided at the time of making the reservation. Charges may need to be applied after the departure of the Guest as deemed necessary by the Owner/Innkeeper.
Management reserves the right to refuse service to anyone. The property is privately owned and operated. Should there be any disorderly conduct, disrespect to owners and other guests, intentional damage, or non-compliance with our Inn's policies, you may be asked to leave at any time.
Waiver of Liability: Owners will not be held liable for accidents or injury to Guests or for loss of money, jewelry, or valuables of any kind.